At Addcox Heating Center in Roseburg, OR - customer satisfaction is our top priority. Our professional team continually goes above and beyond in providing quality heating and cooling sales and service for our customers.
We want to provide our customers the best quality heating and cooling products installed by trained professionals who care. From the heat load calculation to the system testing and commissioning, Addcox ensures that your new system will keep your family comfortable all year round.
According to customer satisfaction surveys, Addcox Heating Center has held a 98% customer satisfaction rating for the past four years. We strive for 100% customer satisfaction and it shows in all we do.
Addcox Heating Center has been owned and operated by the Bastian family since 1987. David and Deanna Bastian purchased Addcox Heating Center from Jim and Evelyn Addcox as they retired and moved to the Seattle area. David and Deanna’s son David Jr. came on board in 1988 and now runs the family business. David and Deanna Bastian retired in 2007 and spend their free time traveling and enjoying life.
David Bastian Jr. and staff work hard to the keep the family’s ongoing commitment toward customer satisfaction and top quality service. Addcox uses top of the line products from Mitsubishi in order to ensure the best quality systems available. Our team is comprised of factory trained specialists who are very knowledgeable about all of our available products and services. At Addcox, we are also a Diamond Contractor with Mitsubishi and provides top quality systems for any application.
To meet our team and learn about our dedication and professional services, contact us or call our office at 541-672-6473!
Dave Jr. received his A.A. degree from UCC in 1982 in computer science & transferred to Oregon State. After 2 years struggling to get computer classes, he transferred back to UCC, received an AA degree in business, and met his wife Stephani. Dave and Stephani have been married for 25 years and have 3 children. Dave Jr. acted as Install Foreman for 19 years before moving into management and sales 6 years ago. Certified in Geo Thermal Heat Pumps, PTCS Testing, and Air Balancing.
Relocated from Seattle, Washington and joined the Addcox Family in the summer of 2009. She became Office Manager and Controller in August of 2013, Stephanie manages all operations in the office to ensure quality customer service. She has eighteen years experience in general office, office management, project management and customer service in various industries. She's also in charge of in Construction, Office Furniture and retail.
Rebates and Incentives processor and Sales Assistant.
15 years experience.
30 years experience in HVAC.
Employee since 1997.
Employee since 1998.
7 years experience in HVAC/ Refrigeration.
Duties include: Dispatcher/Parts & Warranty.